Shipping & Returns

Shipping & Returns

Shipping Details

American Workspace Inc. quotes shipping on all orders. Your order will not be completed until such time that all shipping charges are calculated and approved by you the buyer. If you decide to cancel your order, due to shipping charges, we will gladly cancel your pending order and refund all monies already paid.

If your purchase is less than 75 pounds, and it is not over 5 feet, it will most likely be shipped via UPS, FED-X, or other small package delivery service. If your purchase is over 75 pounds, or large in size, it will be shipped by a freight company of our or the manufacturers choice. The cheapest shipping is to a business loading dock during typical work days/hours. Shipping to a residence and/or needing a lift gate is more expensive.

If you choose our "Best Way" shipping your purchase is covered against any freight damage that is detected only at the destination address on the shipping documents and reported to us within 3 working days of receipt. We will help make arrangements to correct the shipping mishap. Your inspection must occur at the point of deliver, not after the products have been moved to another destination.

If you decide to arrange your own shipping then you, the buyer, assume all responsibility for any fright damage that may occur and for making any claims with your designated carrier for any such damage.

FOB Point

FOB points indicate where the product will ship from. Ownership transfers to the buyer at the time of shipping from the FOB point.

Returns

Returns for Storage, Workspace, and Mobile Cabinet products are in accordance with the Terms and Conditions. In summary, products can only be returned with prior approval and may be subject to a 50% restocking fee based upon the items list price and not necessarily the price you actually paid for the item. All Built-to-Order products are generally non-returnable. OTHER RESTRICTIONS MAY APPLY.

American Workspace will not be responsible for any shipping surcharges including, but not limited to, the aforementioned.

If you have any questions, please Contact Us or call 800-618-8028 to discuss further.